TruTaxx Solutions, LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your information when you use our services or access our website at https://www.trutaxxsolutions.com.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This may include:
1.1 Personal Information
- Name
- Address
- Email address
- Phone number
- Social Security Number (SSN)
- Tax documents and financial records
1.2 Non-Personal Information
- Browser type
- IP address
- Device information
- Website usage data (e.g., pages visited, time spent on site)
2. How We Use Your Information
We use your information for the following purposes:
- To provide tax preparation, bookkeeping, and consulting services.
- To process payments and issue invoices.
- To send updates, reminders, and notifications related to our services.
- To comply with legal and regulatory requirements.
- To improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers: Trusted third parties who assist in delivering our services, such as payment processors and cloud storage providers.
- For legal compliance: When required by law or to protect our legal rights.
- With your consent: If you provide explicit permission for us to share your information.
4. Data Security
We implement industry-standard security measures to protect your personal information. These measures include:
- Secure data encryption.
- Access controls to sensitive information.
- Regular security audits and updates.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections or updates to your information.
- Request the deletion of your information, subject to legal and contractual obligations.
- Opt-out of receiving marketing communications.
To exercise these rights, contact us at [email protected] or call 713-893-6153.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- Session cookies: To maintain your session while browsing our site.
- Analytics cookies: To gather usage statistics and improve website functionality.
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: 713-893-6153
- Mailing Address: 480 North Sam Houston Parkway East, Suite 355, Houston, Texas 77060
Thank you for trusting TruTaxx Solutions, LLC. Your privacy is important to us.